Welcome to ZettaHires
Frequently Asked Questions

Everything you need to know about ZettaHires, candidate selection, evaluation models, commercials, hiring, compliance and getting started.

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Company Employer
01

About Us

01 Who are we? +

ZettaHires is a talent development and placement platform that gives you access to a pre-screened, pre-trained pool of fresher candidates.

We identify promising engineering freshers/graduates who are industry-ready, and we continue to support their capacity building through a series of online and offline structured training programs.

We rate their profiles on standardised parameters and present them to you for evaluation-based engagements — so you can select candidates and assess their on-the-job performance during a permissible evaluation period, depending on the selected model, before making any long-term hiring commitment.

02 How does your model work, and how does it benefit us as a client? +

Instead of hiring freshers on gut feel or responses to a few interview questions, you engage them through a paid evaluation cycle using our bare-minimum-cost (near-zero-cost) models.

You review the CVs in our rated talent pool, shortlist profiles that match your requirements, and select one of our two models — Silver or Gold — with base durations of 3 or 6 months respectively.

The selected candidates then go through a base evaluation cycle for the duration specified in the model of your choice.

During this period, the candidates work on your live projects, tasks, and deliverables, and also participate in meetings and reviews under your direction.

Your team observes their actual performance, learning ability, curiosity, solutioning ability, creativity, commitment, and cultural fit.

At the end of the base cycle, you decide whether to convert the candidates to regular hires, extend the evaluation cycle where permitted, or release them with an experience certificate.

Your benefits include drastically reduced hiring risk, zero sourcing and screening effort, training-ready candidates, flexible engagement durations, and no obligation to hire — all at a very nominal, near-zero cost.

03 Where are you based, and how are engagements delivered? +

We are headquartered in Nashik, Maharashtra, India, and serve clients both in India and across the globe.

Candidates work in remote mode, hybrid mode (Nashik and home office), onsite in India if you have an offshore branch/unit, or at any other mutually agreed location.

Candidates use their own laptops and internet connections that meet the minimum specifications we mandate.

Client-specific hardware, software, or security requirements can be imposed and are communicated to candidates before the cycle begins.

02

Candidate Pool, Rating & Selection

04 How are the candidates in your pool screened and rated? +

Every candidate registered with us does so free of cost and agrees to the ZettaHires Terms & Conditions, defining obligations including confidentiality, professional conduct, and communication discipline.

Each resume/CV is rated by our team against standardised parameters including:

  • Educational qualifications and academic performance
  • Technical and domain skills
  • Certifications
  • Project work and internships
  • Communication skills
  • Training performance
  • Overall profile presentation

The rating determines the candidate's position on the resume rating list you see.

A lower ranking does not necessarily mean a weaker candidate. It may simply reflect strengths in other technologies, fewer trainings attended, fewer certifications, or fewer internship projects.

We therefore recommend testing candidates as part of the evaluation cycle, as that is the only way to truly know their capabilities.

05 How do we access candidate profiles? +

We recommend going through the list of rated resumes made available to you once you register on our site as an employer.

The resumes are compiled from our talent pool and shared with you through our secure platform.

If you require a list of resumes based on your specific requirements, we can send one.

When you share a requirement, we present a shortlist of matching rated profiles.

06 Can we see the candidates' personal contact details? +

Candidates' personal contact details are not shared at the shortlisting stage.

However, their educational qualifications, CGPA/percentage, skills, experience, trainings, certifications, internships, and project details are made available.

Once you select candidates under any of the models and make the payment, detailed resumes are sent to your registered email ID.

A selection letter is also sent to the selected candidates with a copy to you on your registered email ID.

07 Can we contact candidates directly? +

No. All communication with candidates is routed through ZettaHires until you formally select a candidate as a regular hire following a successful evaluation cycle.

This keeps the process structured and transparent for both sides, and candidates are bound by the same rule under their MOU.

08 Are the candidates trained before they reach us? +

Yes. If you have a specific technology stack or process requirement, we can arrange client-specific readiness training before or during onboarding, subject to scope and cost agreement.

09 What if none of the shortlisted profiles fit our requirement after the evaluation period? +

To start with, you get a base evaluation period of 3 or 6 months, depending on your model (Silver or Gold).

Under the Silver and Gold models, you can further request an extended evaluation period of 3 months before hiring the candidate as a regular employee for the next 1 year.

Alternatively, you can release the candidate by issuing an experience certificate, and you are under no obligation to continue with them.

Tell us what was missing, and we will refine the candidate list. Our pool is continuously re-rated as candidates complete training, add certifications, and update their profiles.

03

Evaluation Cycle

10 What is a Silver Model? +

The Silver Model is a 3-month base evaluation model.

In this model, you evaluate a minimum of 5 resources for 3 months, at 22 days per month and 9 hours per day.

You pay US$2.75/hour for 5 resources, 9 hours per day, 22 days per month, for 3 months in advance, for a total base-cycle fee of US$8,167.50.

Performance is reviewed every 15 days. After the 3-month base cycle, the evaluation may be extended for a maximum further period of 3 months. The applicable Silver extension rate is subject to a 5% increase and is payable in advance.

Remote / Hybrid engagement is available under the Silver Model.

It is a structured, low-risk alternative to direct fresher hiring.

After 3 or extended 6 months in total, candidates can be converted into a regular hire for 1 year.

11 What is a Gold Model? +

The Gold Model is a 6-month base evaluation model.

In this model, you evaluate a minimum of 3 resources for 6 months, at 22 days per month and 9 hours per day.

You pay US$3.50/hour for 3 resources, 9 hours per day, 22 days per month, for 6 months in advance, for a total base-cycle fee of US$12,474.00.

Performance is reviewed every 15 days. After the 6-month base cycle, the evaluation may be extended for a maximum further period of 3 months. The applicable Gold extension rate is subject to a 10% increase and is payable in advance.

Remote / Hybrid engagement is available under the Gold Model.

It is a structured, low-risk alternative to direct fresher hiring.

After 6 or extended 9 months in total, candidates can be converted into a regular hire for 1 year.

12 What happens at the end of the base evaluation period? +

One of three outcomes applies, entirely at your discretion:

Convert to Regular Hire

If the candidate has demonstrated the learning ability, commitment, and skills you need, you can move them into your regular work cycle under the applicable conversion terms.

Extend the Evaluation Period

You may request an extended evaluation cycle where permitted under the selected model if you want more time to assess the candidate's fit.

Release the Candidate

You may release the candidate with no extension, no conversion, and no further obligation. The candidate returns to our bench and receives a work experience certificate for the period worked with your firm.

13 What are our responsibilities toward the candidate during the cycle? +

You provide:

  • Work assignments
  • Email ID
  • Work area access control
  • Application access control
  • Day-to-day work review and supervision
  • Status review template
  • Meeting invites
  • Project-specific tools and access
  • Reasonable feedback

Feedback should include monthly/quarterly feedback and feedback at the end of each base and extended cycle, which we use for certification and re-rating.

Payroll, remuneration disbursement, and candidate administration are handled by ZettaHires.

14 Who is the candidate's employer during the evaluation cycle? +

The candidate is engaged through ZettaHires for the duration of the evaluation cycle.

No employer-employee relationship arises between you and the candidate during the evaluation period, extended evaluation period, or the 1-year regular hire period that follows the evaluation period.

After the 1-year regular hire period following the evaluation cycle, you can take the candidate onto your own rolls under your employment terms.

This is expressly recorded in the Client MOU/ Terms & Conditions and the candidate's MOU/ Terms & Conditions.

04

Commercials

15 What do we pay during the evaluation cycle? +

You pay ZettaHires in advance a fixed 3- or 6-month evaluation fee per candidate on a minimum number of candidate basis, plus applicable taxes.

This fee covers the candidate's fixed monthly remuneration, medical insurance coverage, and ZettaHires sourcing, training, rating, and administration services.

The exact fee may vary with cycle duration and is confirmed in the Work Order for each engagement.

16 What do we pay during an extended evaluation cycle? +

You will continue to pay ZettaHires 3 months in advance for the extended evaluation period of 3 months as evaluation fees per candidate on the minimum number of candidate basis, plus applicable taxes.

17 How are we invoiced, and what are the payment terms? +

ZettaHires invoices in advance a fixed 3- or 6-month evaluation fee per candidate on a minimum number of candidate basis, plus applicable taxes.

Candidate remuneration is disbursed by ZettaHires regardless, so timely settlement is essential to keep engagements running.

18 After all evaluation cycles are complete, what is the hourly rate to convert a selected candidate to a regular hire for the mandatory 1-year period? +

If you are satisfied and confident with a candidate's performance during the evaluation and wish to retain them, you can convert them to a regular hire for a mandatory period of 1 year before transferring them to your company's payroll.

During this 1-year regular-hire period, the billing rate is US$15.00 per hour per candidate, as set out in the Terms & Conditions.

A separate SOW will be signed at the time of conversion.

Throughout this period, the candidate remains on ZettaHires' payroll and is paid a salary above the market rate by us.

After completing 1 year as a regular hire on our payroll, you may either continue engaging the candidate through ZettaHires at US$19.00 per hour, or hire the candidate directly onto your own payroll.

Direct transfer requires payment of a nominal transfer fee equal to 2 months' billing at US$19.00/hour/resource.

19 Are there any costs if we simply release a candidate at the end of a cycle? +

No.

If you choose not to extend or convert, your payment obligation ends with the last month of the completed cycle.

There is no release fee, penalty, or severance payable by you.

ZettaHires issues the candidate's work experience certificate on your behalf and moves them to the bench.

05

Replacement, Exit & Non-Solicitation

20 What happens if a candidate leaves mid-cycle? +

If a candidate resigns, suffers a prolonged illness, or otherwise becomes unavailable during an evaluation cycle, notify us in writing.

You can select a replacement candidate or we will offer suitable replacement candidates from our resource pool.

ZettaHires will provide a pro-rata extension for the remaining period of that candidate's cycle through a suitable replacement, at no extra cost, as detailed in the Terms & Conditions.

In the event of misconduct or breach by a candidate, you may terminate that individual candidate's engagement with 60 days' written notice.

21 Can we hire a candidate directly, bypassing ZettaHires? +

No.

Candidates introduced by ZettaHires may not be engaged directly — as employees, contractors, or otherwise — during the engagement and for 12 months after the base evaluation cycle or the extended evaluation.

Direct hiring is subject to the applicable conversion process and transfer fee under the ZettaHires Terms & Conditions.

22 What notice applies if we want to end the engagement early? +

You may terminate an individual candidate engagement with 60 days' written notice.

This does not affect cycles already running, which continue to their scheduled end unless individually terminated.

23 How do you ensure candidate retention during the evaluation cycle and regular hire work period? +

ZettaHires ensures that the fresher market-rate salary is given to candidates during the evaluation cycle in addition to medical insurance.

ZettaHires also provides continuous guidance, training, learning content, best practices, and project management support.

06

Confidentiality, Compliance & Getting Started

24 How is confidentiality managed? +

The Client Terms & Conditions bind ZettaHires to confidentiality.

Every candidate signs an NDA with your company that helps manage confidentiality obligations, covering your business information, project details, source code, if any, processes, and pricing.

25 Who owns the work product created by candidates on our projects? +

Once you sign an NDA with the selected candidate(s), all deliverables and intellectual property created by a candidate in the course of your project are owned by you.

ZettaHires retains ownership only of its own in-house training materials, administrative processes, and platforms.

26 How is candidate data handled, and what are our obligations? +

Candidate profiles are shared with you solely for evaluation and engagement purposes.

You must not use candidate data for any other purpose, share it with third parties, or retain it beyond the engagement except as required by law.

You must handle candidate data in accordance with applicable data protection laws.

27 What are the infrastructure arrangements? +

Every candidate will have their own laptop and internet connectivity.

Candidates work on their own laptops and internet connections meeting the required specifications.

If your project requires specific hardware, licensed software, VPN, or security controls, communicate these requirements before the cycle begins.

Provision of client-specific tools and access is your responsibility.

28 How do we begin, and what's the process? +

Step 1 — Register

Register on the ZettaHires website and agree to the Terms & Conditions page. Registration and sign-off are free. Fees apply only when you select candidates for evaluation cycles.

Step 2 — Review Candidates

Review and select the minimum required candidates from the rated profile list for evaluation.

Step 3 — Select an Evaluation Model

Select the preferred evaluation model you wish to start with — Silver or Gold.

Step 4 — Checkout & Payment

Complete checkout and make the required payment.

Step 5 — Receive Confirmation

You will receive a payment receipt, which will be considered the Work Order.

Step 6 — Candidate Selection Letter

Selected candidates will receive a congratulatory letter informing them that they have been selected for the applicable number of months under the chosen model.

The letter will be copied to you. Along with this letter, you will receive the detailed resumes/CVs of the selected candidates.

Step 7 — Kick-Off Meeting

After receiving the letter, you send an online kick-off meeting invite to the candidates and the ZettaHires coordination team.

The ZettaHires coordination team joins only this initial kick-off meeting as part of the initiation and handover process.

You can also initiate the process of signing the NDA with the candidates.

Step 8 — Begin the Engagement

After the kick-off meeting, the team is yours. You continue to manage and direct the team as part of your normal remote work process and methodology.

Need Assistance?

In case of any issues, challenges, suggestions, advice, complaints, improvement areas, or requests, you are free to contact ZettaHires through its official email ID for immediate resolution or response.

NEED ASSISTANCE?

Still Need Help?

Our recruitment support team is available to assist you with candidate selection, plans, and payments.

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